TENANT REQUEST SERVICE REQUEST

 When an issue does not pose an immediate threat to health, safety, or property, it is not an emergency. That said, these items below should still be reported as a maintenance request during normal business hours.

• Burnt Out Lightbulbs or Fixture
• Appliance Malfunction
• No Hot Water
• Ice Maker is Broken
• No Air Conditioning (if the outside temperature is below 90 degrees)
• No Heat (if the outside temperature is below 50 degrees)
• Noise Complaints
• Parking Disputes
• Minor Leaks

 A good rule of thumb is to remember that any maintenance issue that could potentially cause injury, serious property damage, or a threat to health and safety is considered an emergency.  

• Broken Water Lines or Frozen Pipes
• Flooding
• Fire
• Broken Door or Lock You Cannot Secure
• Gas Leak or Broken Gas Line
• Sewer Back-up and Flood
• No Heat in Winter
• No Air Conditioning in Extreme Heat Conditions
• Electrical Issues
• Water Emergencies
• Leaking Roof
• Carbon Monoxide Detection
• Extended Power Outage
• Intruder Break-in